Uses of internet for communication
• sending emails
• sending text messages
• video conferencing
• online chats
• social networking
• blogging
• posting messages on forums
• offers immediate communication
• cheaper than telephone calls / face-to-face meetings
• allows global communication without the need to travel
• more convenient / people can communicate on-the-move
• allows friends and family overseas to stay connected
• gives everybody the chance to have a public voice
• people may lose “real” social skills
• people may spend less time socialising face-to-face
• people may become more introverted
• people may become addicted to social network sites
• people spend too much time in front of a screen
Technology and Education
• interactive whiteboards
• e-learning
• online degrees
• self-access centres / study
• online tutor
• blended learning (online + face-to-face)

• offers more flexibility for the learner
• allows people in rural areas the same study opportunities
• cheaper for students (no travel / accommodation costs)
• students & teachers are less bound by time and space
Technology and Work
• automated processes
• automated manufacturing
• automated customer services
• high-tech computer systems
• computerised filing / administrative systems
• huge databases
• intranet system / internal emailing
• has made some jobs redundant
• gives customers less personal service
• requires staff to be technically skilled
• may cause security issues /files may be lost
• requires a lot of investment
• breakdowns in the system may cause severe problems