Communication and Technology Copy

Common forms of communication

• speaking / talking face-to-face / talking on the phone
• sending a text  / texting
• sending / writing a letter (snail mail)
• sending / writing an email
• using an instant messenger service
• social networking

Non-verbal forms of communication

• lip-reading
• using body language
• using sign language
• using hand gestures / signals
• using facial expressions

Informal utterances

• Give me a call
• Call me
• Send me a text / an email
• Text me / email me
• Drop me a line (letter/email)
• Give me a buzz (call)
• Keep / Stay in touch
• I’ll be in touch

Other forms of communication

• making / giving a speech
• giving a presentation
• presenting /facilitating a workshop
• speaking in public / public speaking
• giving a lecture
• giving a seminar/talk

Reasons for communicating

• giving a demonstration / demonstrating
• giving instructions / instructing
• asking for / giving directions (directing)
• asking for / giving advice (advising)
• making a complaint / complaining
• making small talk / building social relations
• exchanging views / opinions
• gossiping

Business communication

• writing a report / proposal / recommendation
• participating in a call conference
• participating in a video conference
• giving a presentation
• holding a meeting
• chairing a meeting

Effective communication skills

• maintaining eye-contact
• projecting your voice
• varying your intonation
• punctuating your sentences
• emphasizing / repeating key words
• engaging the listener

Uses of the internet for communication

• sending emails
• sending text messages
• tele-conferencing
• video conferencing
• online chatting
• social networking
• blogging
• posting messages on forums

Advantages

• offers immediate /instant communication
• cheaper than phone calls / face-to-face meetings
• allows global communication without the need to travel
• more convenient / people can communicate on-the-move
• allows friends and family overseas to stay connected
• gives everybody the chance to have a public voice

Disadvantages

• people may lose face-to-face/real social skills
• people may spend less time socialising face-to-face
• people may become more introverted
• people may become addicted to social networks
• people may not be communicating with the people they think they are
• people spend too much time in front of a screen

Technology and Education

• interactive whiteboards
• e-learning
• online degrees
• self- study
• online tutor/class
• blended learning (online + face-to-face)

Advantages

• offers more flexibility for the learner
• allows people in rural areas to have the same study opportunities
• cheaper for students (no travel / accommodation costs)
• students u0026amp; teachers are less bound by time and space

Technology and Work

• automated processes
• automated manufacturing
• automated customer service
• high-tech computer systems
• computerised filing / administrative systems
• huge databases /data-storage

Disadvantages

• has made some jobs redundant
• gives customers less personal service
• requires staff to be technically skilled
• may cause security issues /files may be lost
• requires a lot of investment
• breakdowns in the system may cause severe problems