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Communication and Technology Copy

Common forms of communication

  • speaking / talking face-to-face / talking on the phone
  • sending a text  / texting
  • sending / writing a letter (snail mail)
  • sending / writing an email
  • using an instant messenger service
  • social networking

Non-verbal forms of communication

  • lip-reading
  • using body language
  • using sign language
  • using hand gestures / signals
  • using facial expressions

Informal utterances

  • Give me a call
  • Call me
  • Send me a text / an email
  • Text me / email me
  • Drop me a line (letter/email)
  • Give me a buzz (call)
  • Keep / Stay in touch
  • I’ll be in touch

Other forms of communication

  • making / giving a speech
  • giving a presentation
  • presenting /facilitating a workshop
  • speaking in public / public speaking
  • giving a lecture
  • giving a seminar/talk

Reasons for communicating

  • giving a demonstration / demonstrating
  • giving instructions / instructing
  • asking for / giving directions (directing)
  • asking for / giving advice (advising)
  • making a complaint / complaining
  • making small talk / building social relations
  • exchanging views / opinions
  • gossiping

Business communication

  • writing a report / proposal / recommendation
  • participating in a call conference
  • participating in a video conference
  • giving a presentation
  • holding a meeting
  • chairing a meeting

Effective communication skills

  • maintaining eye-contact
  • projecting your voice
  • varying your intonation
  • punctuating your sentences
  • emphasizing / repeating key words
  • engaging the listener

Uses of the internet for communication

  • sending emails
  • sending text messages
  • tele-conferencing
  • video conferencing
  • online chatting
  • social networking
  • blogging
  • posting messages on forums

Advantages

  • offers immediate /instant communication
  • cheaper than phone calls / face-to-face meetings
  • allows global communication without the need to travel
  • more convenient / people can communicate on-the-move
  • allows friends and family overseas to stay connected
  • gives everybody the chance to have a public voice

Disadvantages

  • people may lose face-to-face/real social skills
  • people may spend less time socialising face-to-face
  • people may become more introverted
  • people may become addicted to social networks
  • people may not be communicating with the people they think they are
  • people spend too much time in front of a screen

Technology and Education

  • interactive whiteboards
  • e-learning
  • online degrees
  • self- study
  • online tutor/class
  • blended learning (online + face-to-face)

Advantages

  • offers more flexibility for the learner
  • allows people in rural areas to have the same study opportunities
  • cheaper for students (no travel / accommodation costs)
  • students u0026amp; teachers are less bound by time and space

Technology and Work

  • automated processes
  • automated manufacturing
  • automated customer service
  • high-tech computer systems
  • computerised filing / administrative systems
  • huge databases /data-storage

Disadvantages

  • has made some jobs redundant
  • gives customers less personal service
  • requires staff to be technically skilled
  • may cause security issues /files may be lost
  • requires a lot of investment
  • breakdowns in the system may cause severe problems