Lesson 2B – Making Business Small Talk

Small Talk

In this class you’ll learn how to start building a relationship with your new colleague or prospective client by talking about everyday issues. We call this making small talk. It can take place in the office environment, while waiting for a meeting to get started or online at the start of a meeting.

To prepare for this class, think about the different types of situations where you need to make small talk. Maybe it’s when you’re visiting a new site/office or when you’re meeting with a prospective client for the first time.

Meeting people for the 1st time

  • Hi! I’m ………. (add name) or Hi! My name’s ………. (add name). Nice to meet you.
  • What’s your name?
  • What’s your role?
  • Who do you report into?
  • How many others are in your team?
  • Are you located in …. ?
  • How long have you been working with ….?
  • Are you from Melbourne originally?
  • Where are you from?
  • I grew up in … (add country). Have you ever been there?

Office Small-Talk

  • How’s your week going?
  • Crazy/Cold/Hot weather today, isn’t it!
  • Have you got plans for the weekend? or What you up to this weekend?
  • Where’s good for coffee? or Where do you buy your coffee?
  • Are you going to/did you go to… the footy/the cricket/ the soccer/the tennis?
  • Are you going to/have you been to any good restaurants lately?
  • Do you have any holidays coming up?
  • How’s your partner/son/daughter/new baby?